It took ages for our PC to do anything! Eg. we got used to doing other stuff while waiting to print something. Changing from one thing to another was really frustrating and using the Internet was becoming increasingly difficult. ‘You need to upgrade broadband.’ ‘It’s old get a laptop’ were comments I received. In 2 hours on site, Jan had cleared loads of background stuff from the PC never used and which was messing things up. At same time he gave simple explanations of how the PC works. No need to upgrade broadband. It is fine for what we need. Now its a pleasure to use it! Great service. Folks, you are dealing with someone who knows what he is doing and is trustworthy. Thanks Jan.