My underpowered PC had become almost unusable due to a number of problems. Jan was able to explain that my security was not nearly as good as I thought, so there was some virus infestation. He not only fixed that and a number of other problems, but explained how.

In addition I had an old laptop which a previous consultant had failed to mend. Jan quickly diagnosed a totally damaged hard drive and fitted a new one. There were important files that I had been told could not be recovered but Jan explained how this could be done quite easily.