HELP REQUIRED

Some Recent Feedback

Excellent Service

Thank you Jan for helping me sort out what I now believe was a fairly minor problem recently. An old duffer like me needs all the help he can get. Jan has also helped me on a couple of previous occasions, with first class results and service. Many thanks.

Alan Brown (Oakley)

13/12/2011

Great service

My computer stopped recognising me. Jan came around really quickly, diagnosed the problem and told me what it needed – and what it didn’t need. (Very reassuring to know that he wasn’t trying to sell me any extras that wouldn’t help.) And he brought it back after a just few days, working perfectly. Thanks!

Ruth Bender (Oakley)

25/08/2012

Help after upgrade to Windows 10

Very pleased with the service received.

Jan restored the sound to my laptop after I upgraded to Windows 10 and got rid of error message at start up.

He also cleaned my laptop of infections that I was not aware of.

Thanks again – I would definitely recommend Jan to my friends.

Evelyn Speller (Kempston)

05/05/2016

Great Service

Repaired and returned laptop within a few hours.Will certainly call Jan again if I have problems in the future.

Christine Warner (Oakley)

24/05/2013

Detailed & easy to follow advice

Very pleased with the kind and very detailed step-by-step assistance and ongoing advice with navigating the perils of website management. Thanks Jan!

Sacha F at www.ttwellnessconnect.com

02/10/2013

fixed my pc

Jan was outstanding, prompt service ,understood exactly what was required ,advised correctly & dealt with my computer problem ,FANTASTIC.!!!

Paulo Realmunto (Bedford)

16/07/2014

A very satisfactory first meeting

I needed assistance with re-organising my email accounts.

Help was certainly provided together with other IT user guidance.

GB (Stevington)

21/10/2019

Great Service!

What friendly, patient and efficient service!

I would thoroughly recommend Jan.

Jan Follett (Stevington)

16/10/2015

Great Job

Jan recovered important data from my broken laptop for a cheap price and with a quick turn around.

Would definitely recommend.

Oscar Wright (Oakley)

11/04/2020

Great guy

My computer troubles were principally down to the “software” ie me!

Jan’s time spent putting me back in control of the beast and its programmes and protocols was invaluable.

His patience and clarity of explanation made the whole process a painless yet rewarding experience and when I again – inevitably – end up in a murky computing back-water I won’t hesitate to call on Jan to paddle me back to safety and sanity.

I thoroughly recommend his expertise, enthusiasm and friendly approach.

Brian Cox (Bedford)

12/03/2018

Just like new!

Thank you for fixing both my laptops!!! better than the insurance companies!

Chloe Thomas (Oakley)

03/03/2014

When All is Lost, call Jan

Jan is a very congenial sort of person and an expert in his field. Nothing is a problem for him to sort out even at financial cost to himself. I would highly recommend Jan.

Philip Goodway (Bedford)

08/09/2011

Great Service

I was having trouble receiving emails. Jan sorted it out quickly and efficiently.

It was good to have someone to explain everything so clearly and concisely.

I will definitely call for his help when I next have problems with my computer.

Janet Jackson (Bedford)

31/10/2016

Excellent Job

Jan sourced and replaced a screen to our laptop in super quick time. Excellent value for money, efficient service and would certainly recommend to anyone. Many thanks Jan!

Lisa (Bromham)

25/01/2012

Job well done

Jan is the most efficient, patient, easy to talk to Computer guy I have ever dealt with. I had serious viruses on my computer. He sorted them all out, gave my computer an MOT and has helped me with numerous other problems with my laptop. I would not hesitate to recommend him to anyone. Once you’ve had Jan, there’s no going back!! Thanks Jan

John Stringer (Oakley)

12/05/2011

Top rate!

So pleased with the help and advice Jan gave me.

A thoroughly obliging and honest professional.

If you are looking for someone to sort out a problem with your computer, I doubt you will find anywhere better than Oakley IT.

Tudor Arter (Bedford)

13/10/2018

Money,Time,Expert Service

It took ages for our PC to do anything! Eg. we got used to doing other stuff while waiting to print something. Changing from one thing to another was really frustrating and using the Internet was becoming increasingly difficult. ‘You need to upgrade broadband.’ ‘It’s old get a laptop’ were comments I received. In 2 hours on site, Jan had cleared loads of background stuff from the PC never used and which was messing things up. At same time he gave simple explanations of how the PC works. No need to upgrade broadband. It is fine for what we need. Now its a pleasure to use it! Great service. Folks, you are dealing with someone who knows what he is doing and is trustworthy. Thanks Jan.

Tim Pedley (Oakley)

29/11/2010

Brilliantly Helpful

We use Jan all the time for our computer needs!

He is always friendly and helpful and solves any problems we have whether it be explaining how to do this ourselves or doing it for us!

We couldn’t recommend him enough!

www.hazelkaye.com

Hazel Kaye Salon (Oakley)

22/03/2017

Hassle free

Jan picked up my pc the day I called, and delivered it back fully working with all work completed as discuss, and an explanation of what a mess it was in and how to avoid it getting in a state again!

Excellent price and a few days ahead of when we’d agreed too.

Will definitely contact again for support in future.

Jenny Feneley (Oakley)

30/12/2017

Reference

I have no hesitation in recommending Jan to sort out any computer problems. The service Jan gives is excellent and prompt.

Jeanne Bobbett (Oakley)

26/01/2014

PC Repair

Thank you Jan for repairing our PC – well rebuilding it really – and doing it so quickly and over the weekend – picked up friday pm and back sunday morning -very professional, polite and reliable – I will always come to you first for any PC needs. thank you.

Rachel Saunders (Oakley)

22/03/2011

brilliant service

IN ENGLISH: We came to Jan for help as we couldn’t think of a more trustworthy person/company to fix our computer.

It was really good service, at a reasonable price and he seemed to be a polite man.

We would highly recommend his service to anybody with a broken computer.

PO POLSKU: Janka obsluga byla naprawde dobra za rozsadno cene. Goronco polecam jego usluge kazdemu z uszkodzonym komputerem.

Anna Majewicz (Bedford)

29/04/2017

First class in all departments

As well as dealing with my problem, I learnt a lot.

Really good guy and would have no hesitation in recommending him to anyone.

I am definitely a new customer.

Alan Mackenzie (Radwell)

22/06/2016

Fast, friendly and efficient service

Thanks Jan for servicing our two laptops and the advice you gave as to how to get the best out of them given what we use them for on a day to day basis.

Great service and would easily recommend to anyone.

Stuart Marshall (Silsoe)

05/10/2014

–

If you are about to throw your pc out of the window – STOP and call Jan instead! Friendly, no nonsense help is just a phone call away, and Jan will stick with it till the problem is resolved, and doesn’t make you feel stupid in the meantime! Thanks Jan, fab aftercare as always, highly recommend to all.

Sara Glennie (Oakley)

10/08/2011

Will be happy to Recommend Oakley IT to my friends

Jan’s expert advice, and his methodical , practical teaching, has taken away my fears of dealing with a new computer. Good to know he is on hand to deal with any problems if they arise.

John Bullock (Oakley)

01/11/2013

Prompt and Efficient

I called Jan and he came out that day and told me what he could do and when he could do it. Delivered job ahead of time and with no hassle. Will definitely use again and happy to refer him to others. Thanks

Martin Stirling (Oakley)

19/03/2011

Broadband Trouble

I am very grateful to Jan for sorting out my Broadband problems and helping me with all the other niggles with my phone.

He is a very good teacher as well and its great knowing he’s only a phonecall away.

No hesitation in recommending him and he is to be commended for his patience and forebearing to a not very confident user.

Doreen Willson (Milton Ernest)

07/03/0016

Absolutely amazing

Jan came to the rescue and fixed the problems with my computer where others had tried and failed.

Have to say I was impressed how well the computer run, once he done what he said he was going to do.
Happy to recommend Jan.

Ash (Bedford)

29/04/2017

Great service

Would have no hesitation in recommending Jan to others.

He has done two brilliant jobs for me. One at very short notice when I felt security was a threat and he has just given my laptop a full service. It’s working brilliantly – no more annoying popups!

Jackie Di Giorgio (Bedford)

22/07/2014

At last

As a newcomer to IT and struggling to find anyone who could assist with the basics , I can now communicate on line thanks to Jan .

He resolved my problems in a very friendly and efficient manner and I know I can go back to him if I have any other problems.

Patricia Redshaw (Bedford)

05/04/2019

in a muddle

Jan came and sorted me out with my computer and printer and removed a lot of programes I didn’t need.

And now I have a person to contact when in trouble who can come to my house which is a great help

thank you

Gareth Burrows (Bedford)

01/03/2019

Oakley.IT

Very pleased with JAN and the work he did for me.

Grace Jones (Oakley)

11/05/2013

Excellent, friendly support

Jan is so helpful and approachable and is such a nice guy. He explains things so that you can understand what he means and he has a huge knowledge about computers and how they function. I would not hesitate to recommend him to anyone. Fantastic service. Thank you Jan.

Natalie Guerin (Oakley)

30/04/2012

Scareware

Jan removed what I would recognise as a virus very quickly and efficiently and, as a result, not only has the virus gone but the laptop is much quicker as a result. Thank you.

Kathryn Staniforth (Riseley)

15/06/2011

PC Upgrade

Jan upgraded our desktop PC from Windows Vista to Windows 7, also loaded Kapersky anti-virus software.

He also found malware which had slipped through our old anti-virus programme and removed it. He gave advice regarding general maintenance which is really helpful.

Thanks for all the help given; I will contact again if any more problems.

Nicola

Nicola King (Cotton End)

31/03/2016

Computer Service

I contacted Jan because I was not happy with how my computer was performing.

Jan was very clear in explain what he would be able to do and led me through the process.

I am very pleased with the outcome, Jan’s approach was very understanding of a non-technical computer user.

Barrie Keyte (Oakley)

02/08/2015

Extremely Sluggish Laptop

I am just so pleased I picked up a copy of the OakleyIT News in the village Post office. My laptop (having had a full service from Jan and more memory added) is working just great. Jan is just a great guy – I cannot recommend him highly enough. I am just so pleased to have met him, he is one of the nicest people I have ever met. Thank you so much Jan.

Pauline Hoare (Oakley)

30/10/2011

Clarify and explain

Thank you Jan for fixing my laptop so efficiently. Your explanations of what was wrong helped me a lot.

My laptop is faster than I remember it being for years.

I had been recommended to use you for IT issues and was certainly not disappointed. I will certainly recommend you to family and friends.

Ruth Sawford (Oakley)

08/12/2014

Up and working again!

Extremely pleased to have found Jan of OakleyIT. He sounded very knowledgeable on the phone when I first contacted him and this certainly proved to be the case when he came to diagnose our troublesome PC.

He came very quickly and was able to have the computer up and running after having first saved all of my treasured pictures and documents. I was infact amazed that his persistence in fault finding resulted in the PC being restored and given a new lease of life, of which I thought it had come to the end!

I feel confident to recommend Jan, indeed I have already done so. I will certainly contact him for a regular PC health check in the future.

Many thanks Jan.

Janice Garrett (Biddenham)

18/06/2014

Another satisfied customer

Jan was round in 15 minutes to solve my immediate problem. He soon came up with long term solutions to improving my computers performance and went out of his way to keep the cost to me to a minimum. Excellent service.

Terry Carroll (Oakley)

27/06/2011

Thank you

Jan arrived on time, sorted my computer out – thank you very much

Melissa Smith (Oakley)

18/03/2013

New life into an old machine ….

Noticed Jan’s Advert for OakleyIT in North Beds Magazine. I called Jan who came to see my laptop to see if it was worth fixing.

I removed what I wanted to keep then Jan came to pick laptop up. He called me within 24 hours to say it was all ready. Now it will be no longer collecting dust, plus a happy husband as it doesn’t need replacing.

Quality service….

Sian Mullen (Clapham)

27/02/2015

Oakley

Many thanks Jan for your patience with me and my laptop.

He explains everything that even an old lady like myself can understand and dealt with my providers which I would never have been able to on my own.

He is still helping me so I can highly recommend him.

Sheila Taylor (Oakley)

10/04/2015

Black screens everywhere!

One day, my PC decided that it no longer wished to display anything. Jan was quickly able to diagnose the problem, and provided an excellent service while doing so.

He also taught me a few things I could do to prevent future problems.

Tom Brophy (Kempston)

23/06/2015

The Best by Far

Thanks for taking a lazy and unpredictable laptop and turning it into an accurate Speed machine, I can now see the world in minutes not hours.

I will always recommend you for your efficient and friendly service.

Tony Broadway (Bromham)

22/10/2014

Great Service

The repair on my computer was efficient and fast. Nothing was too much trouble. Would certainly recommended (highly).

Alison Wenham (Oakley)

11/06/2012

great work

Highly proffesional and impressive service – despite have the latest mcafee on the laptop – Oakley IT fixed some malwear – recovering my netbook when I was ready to give up (and I am reasonably IT literate!). strongly recommend to anyone.

Lee Anon (Oakley)

07/11/2010

Fixed promptly and well

Many thanks to Jan for making my laptop stop stopping. Made a real difference to the day that he arrived very promptly and worked on the laptop. Now life is good with a happy laptop.

Sandra Crow (Tudor Rose Patchwork, Oakley)

25/02/2014

Jan’s outstanding knowledge and service

I was most impressed by the wealth of knowledge Jan has of all things “computer”, particularly past, present, even future programs and systems which are still in the development stage.

He is aware of their benefits and limitations and how appropriate the are to each individual’s requirements. His prompt response was also impressive.

Hugh Constable (Brickhill, Bedford)

09/10/2015

Quick Turnaround

Jan picked up my laptop, fixed the problem and returned it within the same day. He explained the problem in an understandable way and told me how to prevent it from happening again. Thanks Jan!!

Louise Wisson (Oakley)

08/07/2013

Thank you

Thank you for your fantastic same day service sorting my confused lap top and me ! You made everything so easy for me to understand. Thank you for being so helpful

Ann Small (Oakley)

21/05/2014

Doms Auto Services Bedford

I have had the pleasure of knowing Jan which was recommended to me, as I needed to update my pc to windows 7.

He talked and guided me through step-by-step, keeping me informed on progress made and that is very important to me. Prompt reliable efficient and a very nice chap.

It was very convenient that he came to Bedford, so we can still run our garage with no disruption. My pc was ready in under week so if I need your expert help I will be calling on OakleyIT.

Thank you very much Jan .

Maria Marsala (Bedford)

22/01/2015

Thank you

Thank you so much for sorting my computer out.

It is much quicker than before and I am getting used to the slightly different layout.

I will be very happy to recommend you.

Dorothy Wilson (Sharnbrook)

09/10/2017

Invaluable Assistance

Jan has helped me with my computer problems on a number of occasions.

His help and expertise has been invaluable, and he is very good value!

Dave Draper (Oakley)

05/12/2014

Gratitude

Jan Sorted out my computer at a time when I needed it most.

It was overloaded and suffering from too many previous “helpers”.

He was very patient and clear and sorted out my folllow up questions patiently.

I would thoroughly recommend him.

Daphne Vicarey (Bedford)

18/03/2020

AC Car & Commercial Services’ Business PC

Jan was at our business premises within an hour of speaking to him on the phone. He quickly diagnosed the problem and was back the following morning with the parts required to repair our PC. Brilliantly efficient, our business cannot run without our PC, would definitely recommend him.

Gianni Carofano (Bedford)

01/11/2012

Computer Service

I was very happy with the computer service. Jan resolved a number of outstaning issues and provided useful advice on the internet speed.

Michael Carr (Oakley)

20/08/2012

Jan’s The Man

A great and cost effective service – I picked up a virus three times and my machine was cleaned up quickly and effectively – no waiting around and no loss of data!
Thanks Jan!

Anna Bridges (Northampton)

01/04/2011

Testimonial 2014

New windows 7 Home Premium installed in old computer.

Brian Tasker (Oakley)

22/10/2014

Another Brilliant Help – Out!

What can I say but thank you soooo much once again Jan for coming to my aid, after the latest Ubuntu update shot me off the internet on a very old laptop!

AND, thank you for rescuing all my work on that and restoring it all on to my Windows 10 laptop.

Unable to do anything like it myself as am as ancient as those 2 machines!!!

I have to agree with G.Q. all your explanations are clear to comprehend!

Meri Burton (Bedford)

13/10/2018

Happiness

I got Jan’s details from Cartridge Depot in Bedford. As I am very happy with my ink supplier, I went to Jan with confidence.

Even before I became a customer, Jan was very helpfull over the telephone with a problem which he solved for me NO CHARGE.

Then, when he serviced my computer, I got a very thorough check and when I recieved it back, the report was very clear about what had been done.

I will be using Jan for all my problems – both big and small.

Thank you Jan.

Anthony P. Cooper (Bedford)

29/04/2016

Thank you Oakley IT

When I had what I thought was a serious problem, Jan came out the next day and spent some time going through the computer to clear the problem.

Also, he explained what was going on without any nonsense.

I would use Oakley IT every time in the future.

Jim Birch (Clapham)

31/10/2016

A good service

Jan has now serviced a laptop and PC for us at home, as well as the PC I use for my business.

He was willing to work over a weekend so that we had the PC before the business opened on Monday morning, which was a great help to us.

He explained what he had done and made helpful suggestions about security and so on.

Jan is knowledgeable on his subject and fitted in with our schedules.

We appreciated his flexibility as well as his expertise, and the charges were very reasonable.

Joy Denny / The Word Christian Books & Cards (Bedford)

03/03/2015

Highly recommended

We were very pleased with the service that Jan provided. He explained the problems clearly and did a fantastic job in repairing our PC. We would recommend very highly.

Trevor Buck (Oakley)

24/09/2013

Laptop Setup

Jan set up my laptop to exactly my requirements.

It was done in a very friendly but professional manner.

I have every confidence in him and his knowledge.

Barrie Dickens (Clapham)

04/01/2019

Highly recommended!!

After several frustrating hours, trying to set up new iPhones and email accounts, I called Jan who came to my rescue and had everything sorted out the same day.

This is the second time Jan has resolved IT problems for us – promptly, with a smile – and we recommend him very highly.

Victoria Coubrough (Oakley)

08/11/2016

Service and guidance

Jan is absolutely fantastic. At 3 score years and 10, computers are a bit of a mystery to me but Jan has the patience to take me slowly through everything and get everything working as I asked him to do.

He has the patience of a saint!!

Ian Walker (Bromham)

16/05/2014

Money well spent

Jan breathed new life into our tired laptop. Decluttering and a general MOT has saved us the money we might have paid for a new one. Lots of useful tips no-one had mentioned before and the 6 monthly revisit is such a good idea and exceptional value. Thanks again.

Diane Tansey (Oakley)

02/06/2011

Dropping to Bits

I felt lost after being told my hard drive was on the way out.

No problem. I contacted Jan who sorted everything. Fixed it and reloaded everything in time to make exhibition photo prints deadline.

Thanks Jan. Computer now better than ever!

Roger Gray (Sharnbrook)

29/12/2016

A Font of Knowledge

Fast, Friendly, Economic service with loads of good advice thrown in.

Wouldn’t go to anyone else for IT support.

Niki Humberstone (Oakley)

22/11/2016

Excellent service

Following my phone call regarding the loss of access to the internet, Jan was able to visit the next day and resolve this and other issues. The way Jan was able to explain what the problems were and how to upgrade the Internet Security was very reassuring.

Already booked next year service!

Many thanks again.

Bernie (Oakley)

11/10/2017

Very big thank you.

Windows update did damage my PC such as to render it impossible to use.

Thanks to Jan’s expertise and time my PC is now fully re-instated.

I have no hesitation in recommending Jan’s expertise and his easily understood explanations are invaluable.

Graeme Quenault (Oakley)

14/03/2018

Service

Would recommend Jan to any-one who has a laptop.

Very quick & explains in lay mans terms so that you are not confused by technical jargon only an expert can understand

Ted Fryer (Oakley)

16/10/2013

Great service

Jan sorted out my slow computer very promptly and gave excellent advice regarding future maintenance and software options

Gerry Sansom (Oakley)

23/04/2013

Confused of Oakley

I am pleased to write this testimonial to endorse and support Jan in the excellent IT work that he does. He certainly knows his stuff! He keeps things simple and explains what needs doing and why – which is valuable when trying to understand the ‘computer lingo!’
I wouldnt hesitate in recommending Jan to family and friends.

Roz G (Oakley)

21/09/2011

Confused Housewife

Could not get Wireless but Jan managed to get me sorted.

Vera Gardwood (Oakley)

15/08/2011

Computing Problems

Jan solved all the problems I was experiencing with both my laptop and iPad after allowing novices to try and fail!

Well worth making that phone call to ask Jan’s help.

Christine

Christine Bavington (Sharnbrook)

11/05/2017

Grateful

I am so grateful to have met Jan .

We at Doms Autos are grateful for his guidance, help and clear instructions and advice.

Strongly recommend this gentleman with his service

Thank you.

Maria Marsala (DOMS Autos in Bedford)

02/03/2018

Thank you again, Jan!

So patient and sorts out all my mistakes!

Sheila Taylor (Oakley)

13/10/2018

Great service

My slow running, always crashing, laptop is now running better than ever thanks to Jan. Great service, and he even explained the problems in layman’s terms rather than technospeak! Thank you very much, will certainly use Oakley IT again.

Carol Atkinson (Oakley)

28/03/2011

Excellent service

Jan Rymarz handles the IT support for my business (Law). He provides excellent advice on purchasing new equipment, sets up equipment and finds solutions to problems swiflty and efficiently. Jan’s support is second to none and a most cost effective way of keeping our IT up to date and working efficiently. He explains things in a way that is clearly understood even by someone to whom “computer speak” is a foreign language. When we’ve “broken” things, Jan has managed to help on site within 24 hours or remotely even sooner.

Heather Rose (Towcester)

25/03/2011

Recommendation

Hazel Kaye would like to recommend Oakley IT. Reliable and conscientious, prompt and knowledgeable.

Hazel Kaye Hair & Wellbeing Clinic (Oakley)

14/01/2014

Very impressed

After having no joy with BT engineers in sorting out my computer, I was recommended by a friend to call Jan.

He gave me a lot of knowledge on how computers work and their connections. He got everything working and I was so thankful.

VW (Kempston)

04/11/2020

Computer Service

Jan visited today to carry out a major service and update of my desktop which had been giving number of problems. I was extremely happy with our consultation and subsequent action taken to sort out my difficulties.

I have no reservations in recommending his services which I found to be excellent in all respects.

David Chapman (Oakley)

08/01/2015

Quick, efficient and friendly

I was having a problem with my laptop not being able to access the internet following a change of internet provider.

I contacted Jan and he was very freindly and willing to help.

Within a very short timescale he came round the same day, looked at the laptop and sorted it out.

I know who to turn to now with IT problems!

Ken Bergin (Oakley)

10/12/2015

Return from Windows 10 to Windows 7

I’m pleased to be back on something I understand.

No problems from now on, thanks to Jan’s excellent work and conversion.

John Williams (Bromham)

01/07/2016

Encryption software

Jan uploaded some encryption software onto my laptop that I needed for my job. He took time to explain everything to me and also gave me lots of advice on improving the performance of my laptop.

I would definitely recommend Jan and will be contacting him for further advice if necessary in the future.

Thank you!

Alice Gainsford (Oakley)

20/06/2016

Saved me!

My laptop stopped recognising my email account, which was complicated by it being shared by work and home logins.

Jan came over speedily, and reconfigured everything to sort out the problem and make it so much easier for me to use.

I totally recommend Jan.

HIs work is good, his prices are very reasonable, and he’s a nice person to work with.
Thanks!

Ruth Bender (Oakley)

04/11/2020

Exceptional service

Very pleased with the speed and efficiency of the repair to my PC.

Jan even took the trouble to ‘phone me half way through to give me a progress report. Not many would have done that.

Happy to recommend his services.

Ian Purdie (Bromham)

10/04/2017

Helpful, value for money and friendly

Help given over the phone and when not resolved Jan came to the house very promptly and resolved all the issues.

Friendly, affordable and fast. I would recommend.

Jacqui Stacey

Jacqui Stacey (Bromham)

15/06/2017

No testimonials received yet for this year

Be for first to let friends and family know how well OakleyIT helped you ….

31/03/2021

First Class Service

Jan sorted out my slow working PC and several laptops. He was extremely efficient and didn’t overcharge despite spending a lot of time on them. I highly recommend his services.

Linda Young (Oakley)

11/11/2012

OUTSTANDING SERVICE

Jan arrived to help me with my ailing computer in record time. He was unfailingly polite, honest and friendly and sorted out my problems in a very short time at a very reasonable price.

I would heartily recommend him for his efficiency and kindness.

Hazel McCulloch (Bromham)

22/05/2017

Top shop

Fantastic support! Even giving just advice was spot on. Really impressed me. Would recommend to everyone.

Colin Jackson (Bedford)

24/11/2011

Laptop cracked case repair

We are very happy with repair and very professional service from Jan.

Recommend to everybody.

Thanks Jan

Chris Burry (Bedford)

14/09/2016

Great to Know Jan

Fantastic job, very fair price, friendly service. Great to know Jan’s not far away!

Carolyn Buchanan (Oakley)

30/03/2013

Great service

Jan was extremely helpful and efficient in repairing my laptop, delivering it back to me later that very day! Great service at a good price, thank you Jan!

Jamie Carpenter (Oakley)

10/09/2013

Apple iPad and iTunes Help

I asked Jan to take a look at my laptop as I couldn’t update anything on my phone or ipad as there was no storage and I had lost word since windows 8 was added. Not only were all the problems sorted out but I learnt allot and very good price too!!! Defo use him again in fact going to ask if I can have a lesson to learn more as I’m not afraid of my laptop any more!!!

Dee Roberts (Bedford)

23/04/2015

Great Guy

I picked up Jan’s details from Guy at cartridge depot in Bedford. Another great independent business.

Jan came in and done exactly as I had asked at a very reasonable price.

I would not hesitate in recommending him to my friends and family. Nice to meet a chap running a great local business.

Thanks Jan

Hamilton Black (Pavenham)

21/08/2016

Laptop Died

Couldn’t use my laptop at all, really old and full of rubbish.

Jan can out and deleted rubbish and now I can use laptop.

All sorted within 2 hours of contact. Great service and questions answered so that I could understand.

Vivien Heeps (Wootton)

08/03/0016

Super service

Jan is a top man.

Fixes problems but the best thing is he explains in everyday language.

Will use him again. I commend him highly.

Roshan Juma (Bedford)

26/09/2017

Reliable help with computer and iPad

Jan has just helped with our iPad’s wireless connection after the Apple store reset it.

I have used OakleyIT many times before to help with my computer and have always found Jan to be very responsive, fast at solving problems, well priced and I really appreciate his clear explanations about what went wrong. I will continue to use OakleyIT and can recommend Jan to anyone with an Apple or PC.

Grahame Martin (Oakley)

09/01/2014

Computer repair

Rapid response to my telephone call. Excellent, friendly service.

Tony Abbott (Oakley)

16/07/2012

Apple iPad Repair – What a wonderful service!

I dropped my iPad and it stopped working completely. In London I had been told either it was unfixable or that it would cost several hundred pounds to fix.

My Mum suggested I try this service in Oakley, the village where they live and I am very glad she did. ipad fixed and returned the very next day at a fraction of the price it would have cost in London. Thank you.

I will recommend you to all my London friends!

Shelley Randell (London via Relative in Oakley)

29/04/2015

Highly Professional

Jan at Oakley-IT has been a great help in providing my company with local, reliable and cost effective PC and laptop repairs and support.

Jon Lever (Oakley)

05/08/2010

Great service

Thanks Jan for the quick response, friendly service and advice, laptop now back on top form.

Lynsey Dazley (Oakley)

07/03/2012

Good service

Very nice man , very helpful , good service.
Will use him again.

Steel (Oakley)

06/04/2019

I had been having problems with a very slow PC and was on the verge of replacing mine. However, Jan carried out an extensive clean-up and as a result my PC is working much quicker! Jan also took the time to explain what he was doing and why, so I even learnt a few things too. Definitely recommend his service – he was very thorough and conscientious.

Rebecca P (Oakley)

24/01/2011

Very good service

Jan was very helpful and set up Windows 10 for me. He was very efficient and polite and I would certainly recommend him.

Margaret Jaworsky (Bedford)

10/05/2019

Highly Recommended

Jan at OakleyIT always does a super job for anything IT related!

Julie Pritchett (Kempston)

26/01/2013

service ,knowledge ,technical ability ,all brilliant

Hijackers on my lap top ,based in Finchley ????? so I needed Jan’s help a.s.a.p.

A phone call ,then drop off my laptop at Jan’s house with a quick assessment on the problem. Left it with him over the weekend and problem fixed by Monday at a very reasonable price compared to other so called experts in town.

Jan has tremendous knowledge , skills and a desire to help people out and defeat the scammers , I would recommend him 100% , so if you have a problem then give him a ring you will not be disappointed ,many thanks Jan……………

john umney (Bedford)

03/08/2019

What a good service!!!!

Jan was recommended to us by a friend, and we were not disappointed when he installed a new computer.

His patience was remarkable and he explained very clearly to make sure we understood. He spent 5 hours with us and we can only say how impressed we were.

His fees are very reasonable. We would certainly recommend Jan to others people. Thank you Jan!!

Christine Torchia (Bedford

12/11/2015

Help with strange new laptop

I bought a new laptop and needed help to find my way round the new system.

Jan transferred my security package and installed my printer- things that I was finding impossible and tidied up my transfered files.

Jan explains things very clearly and by the time he left I understood the new laptop a great deal more- and no longer had the urge to throw it out the window!

Lynne Crook (Riseley)

20/01/2016

View from my new Windows

Having now acclimatised myself to the new and sleeker views from my new windows (ie. “7” as opposed to the old and familiar XP), I have now found time to say thank you for your advice regarding the long term security implications of continuing with my old friend XP and pointing me towards the change to the 7 system – for which I am extremely pleased. As you suggested, it is designed on similar lines, but with a few more bells and whistles, which once mastered are just as user friendly as XP ever was.

You arranged and carried out the change-overs and setting up in your usual accomplished, professional manner, providing both tuition, advice and suggestions in equal and helpful measure. All this at reasonable costs, little or no out of action time, and at times to fit in with my activities.

Whilst wishing to consider you as a friend, it is my hope that I will not be contacting you too often (in the nicest possible way) but feel sure that should the need arise you will not hesitate to help me.

Yours, yery Satisfied,

Malcolm Lewis (Oakley)

05/02/2014

Highly Recommended!

Thank you so much Jan!
Initially by phone your explanations on the problem were so easy to understand, and then when you had completed works (1) converting a Netbook from Windows XP to Ubuntu, and then (2) by locked out of Windows 10 Lappy that I can now get into again – AND sooner than even you thought you could manage AND at such a reasonable price – what can I say but brilliant!
Your number is now in my diary for any of my clients with problems- first number to think of for future needs !

Meri Burton (Bedford)

02/03/2018

genuine man

How lucky was I to find this helpful, polite, genius.

I know absolutely nothing about laptops, and was needing mine updating from my late husband’s.

Job done, clearly explained.

Thank you, can really recommend him.

Christina Rousell

christina rousell (Bedford)

01/05/2018

Great Work

Phoned at 4.30pm with major problems and all was sorted by 10.30pm same day – well done!

Vince (Oakley)

26/01/2012

Laptop Hard Drive Failure

We called Jan to help with our laptop following the malfunction of the hard drive. We are grateful for the help in recovering some items and replacing the hard drive. We particularly value the personal service that Oakley IT provides and the knowledge that we can ring Jan for follow up advice as necessary.

Brian & Kath Pawlett (Wootton)

05/03/2016

Great for new computer users

Dear Jan, on behalf of my wife and me, I would like to thank you for all your help in getting us up and running in the world of the internet. From helping us pick a computer to getting it ready for use and us.

Ali & Diane McCutcheon (Oakley)

09/01/2011

great service

Jan offered a fast, efficient and affordable service. I would recommend oakley IT as they are very trustworthy and reliable.

Robbie Castiglione (Oakley)

12/05/2013

Professional Attention

I am pleased to join the increasing list of satisfied customers of OakleyIT. It is always good to see a professional at work and Jan’s “bedside manner” adds a fine level of reassurance. If my computer could speak for itself I’m sure it would echo my thoughts.

David Ireson (Oakley)

27/01/2012

Miamee Childrens Designer Boutique says WOW!

When my son told me that he had called an IT man over to look at his laptop, I suspected another rip off job! Jan arrived within 2 hrs of calling him, took away with him 2 desktops from years ago that had photos we thought we had lost and my sons laptop. Within 24 hrs I had all our cherished photos retrieved and Daniel’s laptop working 100%. All I can say is Jan knows his stuff and would highly recommend him for any faults you may have on your PC or laptop. Look no further, he really is brilliant and to top it a friendly chap.

Debbie Moliterno (Oakley)

14/12/2012

P.C. Repair

Very pleased with service received.

Jan was on-site within a couple of hours and fixed all the problems.

Good service, friendly and professional approach.

Barrie Dickens (Clapham)

20/11/2017

Dead Computer

A neighbour recommended Jan.

I phoned him and he arrived in less than an hour.

He took it away and brought it back to life and fully working.

When he returned it he explained how he had cured it and gave me some tips on tidying up my software.

Anyone with a computer problem should phone Jan in complete confidence that it will be repaired.

James Baker ( Pavenham)

11/10/2017

First class service

Last Thursday we had the dreaded black screen on Elva’s Laptop. Jan diagnosed the problem and solved it in record time.

Wasn’t simple or straight forward to do. Without Jan’s expertise and knowledge we would have been needing a new laptop.

So communication and timeliness combined with knowledge equals great service….thank you Jan!

Graeme Lewis (Oakley)

15/10/2018

Great service

Jan turned up on time as arranged, fixed the problems and charged me a good rate for the work done. I will be using him again for sure. Thanks

Jay Tovey (Oakley)

05/08/2013

A most dependable expert

Jan is a most dependable expert.

He exhibits great expertise married with unbounded patience when dealing with your problems. He is also a Trainer at heart and explains everything as he goes along.

This married to the fact that he is also a very nice guy makes him an expert who can be recommended in every way

Bryan Wilson (Bedford)

23/11/2015

Great Service

Prompt and excellent service. Everything was explained and PC was returned repaired same day – don’t get ripped off by the town centre guys who just wipe your PC. Thanks a lot.

Angela Price (Bedford)

20/06/2013

Professional, Efficient And Affordable!

Rang Jan to get me up and running with a computer system for my new position in Rushden. He was both professional, efficient and affordable. I was able to discuss my requirements and then leave him to set the system up. He even got me cabling for internet access and set me up with an email address. I cant praise Jan highly enough. Nice guy who clearly knows his IT and is eager to help with both advice and support.

Ben Newman (Rushden)

07/04/2013

Thank you

Thank you Jan ! Computer is much quicker than before and have picked up quite a few tips I didn’t know beforehand – well worth the money !

Julie Hewitt (Oakley)

22/06/2011

Great Job – thank you

My daughters laptop had become nearly unusable being both very slow and behaving erractically. It is a good one and not old to give up on. We thought it was a virus that had really taken hold but couldn’t find anything – called Jan and he came round within minutes and thereafter provided an excellent service that completely recovered the laptop, sorted out lots of weaknesses and steered us to some great value new software to replace corrupted Microsoft package. Jan certainly goes the extra mile to provide great service and I would be happy to recommend to friends and family.

Nick Clements (Bedford)

19/05/2011

Quick

Being in the village Jan was prompt and professional and sorted out my computer in a matter of hours. Thanks

Sally Sparrow (Oakley)

08/06/2011

Great work

Thank you very much for fixing my 3 laptop’s.

I’m really pleased with work have you done for me. Laptops working fine.

Jan doing extremely quick repairs and for reasonable prices which I’m happy with. I will definitely recommended him to any of my friends and family.

Keep doing great job Jan.

Thank you again.

Marlena (Clapham)

29/04/2020

Thank you

What a help!

I am so grateful for the support you have given me in setting up my new laptop and printer etc. Everything now works perfectly and your explanations have taught me so much.
Thank you for taking it all at my pace and for not using jargon.

I now feel so much more confident in my own skills.

Really appreciate the reasonable price.

Helen Cosham (Sharnbrook)

05/03/2018

REPLACE WINDOWS XP

I was recommended to Jan by a friend who also lives in Clapham who had problems too.

I had a very slow PC and had been using XP, and needed to update it to Windows 7.

Jan first of all went through everything I had on PC, clearing out anything not needed. Not only did he install Windows 7, he talked me through each step, slowly.

I had so many pictures all over the place. He basically went through step by step what I needed to keep. He also installed better Anti Virus protection for me, as other one was not working correctly.

This was time consuming for him and have to say he has so patient with me. He has even positioned PC and rearranged whole desk to make life easier for me.

Not only do I have a better workstation, fast and efficient working PC. I also picked his brains on how to connect a JVC sound system to work through my TV, and sounds amazing.

Jan was here over 5 hours and was worth every penny he charged, which I will add was low for all he did.

He was so friendly and feel I have also made a friend. It’s a shame there are not more people in life like him. Its rare nowadays to meet genuine people.

His knowledge and expertise is vast and have learnt so much today.

He left me smiling, happy and so pleased with all he did for me.

Thank you Jan will only be calling you from now on.

Lisa Garratt (Clapham)

24/03/2015

He never gave up!

Our 4+ years old laptop needed two separate repairs & hours of work. Jan explained things really clearly at every stage: thanks to his determination & perseverance it’s now as good as new!

Ian Baguley (Oakley)

15/11/2015

Transformation!

I cannot recommend Jan highly enough .
He gave me the invaluable advice and support I needed to transform the IT equipment I had accumulated over the years into a much simpler, more effective working system in a very short space of time.
With some things he explained how I could sort it for myself … with others, he did it for me. He removed the hard disk from my 10 year old PC, retrieved the files I wanted to keep on to a memory stick and shredded anything else.
All this for a more than reasonable price.
Thank you Jan …I could never have done this without you!

Elizabeth Harling (Oakley)

25/02/2017

Toshiba laptop rejuvenated

Jan has saved us purchasing a new laptop by breathing new life into our current machine! By overhauling Hard Drive partitions, programmes, security and also installing Word, Jan has transformed it into a speedy, secure and practical machine for a fraction of the price of new.

Les Weston (Oakley)

24/09/2012

With Thanks

Excellent service, very friendly and approachable, gave lots of helpful advice.

L S H

12/01/2012

Great service/advice

A friend recommended OakleyIT to me. Excellent service and prompt status updates. Advice and explanations given in a straightforward easy to understand way. I shall use this company again. Many thanks Jan.

Linda Bundy (Oakley)

21/10/2013

GOOD SERVICE

Jan sorted out my computer and answered my many questions.

I would certainly recommend him.

Stephanie Stanton (Sharnbrook)

19/06/2019

Help!!

We are all good at something, and thankfully Jan is literally just round the corner and brilliant at understanding my errant computer (and, at times, daffy me) this has a calming effect on us both. Great.

Jean Weston (Oakley)

29/11/2013

Thanks a million, Jan!

When my poorly performing, ancient PC died suddenly, the potential panic & hassle of what to do next and how to go about replacing it was completely eliminated once I contacted Jan at Oakley IT.

He sourced a reliable, nearly new PC for me, then worked very hard on my behalf extracting all the data from the old hard drive and copying it across to the new model.

Jan gives impartial advice & only recommends what he feels is best for his client. He is trustworthy and speedy to deliver results.

Thank you Jan so much for all your help. Its brilliant we have you in Oakley!

Jenny Lorton (Oakley)

27/08/2014

Great Service from Jan

My laptop stopped working and I was scared that I’d lose all my files. Got the laptop back fully repaired the same day! Very impressed and highly recommend!

Matt (Student in Worcester)

21/12/2012

Great Job

A great job done and excellent at explaining in simple terms the problem!!

Helen Gray (Oakley)

18/07/2011

A problem solved

Thank you for an efficient and friendly service solving my Outlook problem.

Peter Scott (Oakley)

15/12/2014

Repairs

Big thankyou to Jan for sorting two laptops out, one of which has been away to a so called professional company four times, only to be told it is unrepairable but within 24 hrs of Jan having it, its fixed !!!

Very reasonable rates and a very good service start to finish, very highly recommended.

Did

Did Thomas (Sundorne Bouncy Castles, Oakley)

03/03/2014

PC Repair

Maria Randall (Oakley)

22/03/2011

PROMPT SERVICE AND VERY EFFICIENT OPERATOR, CLEARED MY PROBLEM VERY QUICKLY.
HIGHLY RECOMENDED

Neville Ramsayh (Clapham)

29/04/2017

Excellent Service

My computer had been giving me some problems for quite some time, black screen/s, and very slow. I wondered whether I needed to completely update my system.

I contacted Jan, he explained very clearly what needed to be done, took the hard drive away and tested it. I now have a computer up and running and a different virus package has been installed. I would highly recommend Jan, excellent service.

Gillian Webb (Bedford)

03/08/2015

XP to Windows 7

Thanks Jan,

As quick and efficient as ever, with good sound practical guidance thrown in for good measure!

Dave

Dave Draper (Oakley)

20/02/2014

Thankyou

I phoned Jan on Saturday morning and by late afternoon my computer was up and running again. He also gave me lots of helpful advice. I would recommend him and intend to call him in the near future to help maintain my PC.

Jean Yule (Oakley)

19/02/2012

Thoroughly recommended

I was just about to get rid if my PC as it was just so slow but decided to contact OakleyIT to see if they could do something. Jan came round and performed miracles.

He cleared loads of programs that were never used, gave the PC a full service and increased the RAM. It is now much quicker and a pleasure to use.

Jan is very experienced and discusses everything that he is doing.

Peter Holgate (Oakley)

25/01/2013

Laptop Repair

I called Jan at Oakley IT as my laptop needed some serious attention.

The standard of attention and service was and is excellent. The attention to detail was perfect and the results of his repairs and changes have proved to be spot on.

The overall cost was also very much within budget and I highly recommend his services.

David Lakeman (Bromham)

15/06/2015

Lenovo ‘Dead’ Drive

Jan diagnosed and solved our problem with the minimum of fuss and maximum communication.

Would use and recommend him again without a second thought.

Thanks Jan

Nick Gibbons (Bromham)

01/03/2019

new computer and provider

First time of using Jan, totally delighted with the end result! Everything sorted and explained concisely but clearly. Would recommend Jan to anyone and would not hesitate to use again. His rates were reasonable too.

Sheila

Sheila Fain (Clapham)

25/02/2017

Job Well Done

Fast efficient service and helpful advice when Windows failed on my laptop.

Val (Oakley)

25/01/2012

Good Job!

I required an upgrade from Windows XP and had other issues that demanded a better spec PC.
Jan offered very good advice and then arrived, totally on time as agreed, to provide a first class installation and advice on newer kit.

Very happy with the kit and service provided and at a very reasonable price for all aspects.

Living in Towcester (South Northants) could have added significantly more to the costs given the distance but was very pleasantly surprised.

Would not hesitate to recommend Jan to others

Pete Dlugoszewski (Towcester)

21/04/2014

Excellent service

Fixed my broken lap top in one day and kept me fully informed of progress at all times.

Martin Bunce (Great Barford)

19/03/2013

Didn’t need a new one!

Jan restored and updated my computer.

I didn’t need a new one after all!

Lots of money saved.

Chris Bedford (Oakley)

13/01/2015

Great, efficient service

Very pleased with the service to my laptop that this company provided.

They were extremely helpful and friendly in dealing with the issue that my computer had.

Owen Richardson (Oakley)

13/03/2015

Rejuvenation + Comprehension

Having suffered from a moribund PC for several months – action was required, thus with hesitation a call was made to OakleyIT; the hesitancy need not have been. Jan listened to my list of problems, rationalised them and suggested that the most cost effective way to proceed was an upgraded PC. He sourced a good quality replacement, very modestly priced, changed all the material from my old PC giving good and very helpful advice on operating methods whilst doing so, all accomplished speedily at a reasonable cost, so I will not hesitate to recomend Jan for any future P.C. requirements I may have. Result! A very happy user, thanks Jan.

Malcolm Lewis (Oakley)

10/12/2011

Anti-Virus and Windows advice

Fast, efficient and very helpful. In fact, Jan is everything to/for the non computer person

Gordon Reade (Oakley)

05/04/2016

Laptop Repairs

I cannot recommend Jan and OakleyIT highly enough.

Jan responded promptly to my original request for help and was able to accommodate my repairs quickly. He also came out to my home in Kempston to talk the issues through and pick my laptop up.

He was very open and honest about what work he may have to do and kept me informed at all times. No work or repairs were carried out without running it past me first and making the time-scales and costs clear.

My laptop, which simply didn’t run at all before Jan got hold of it, now works fantastically. If anything it seems to run better/smoother.

Jan’s willingness to help and friendly nature was extremely refreshing, and his expertise was also clear for all to see.

I will have no hesitation in turning to Jan first should I encounter any further problems.

Thanks Jan.

Wayne Hollis (Kempston)

20/02/2016

Outstanding

Outstanding customer service. Arrived at appointed time, spoke with knowledge and confidence, completed all agreed tasks expediently after full discussion advising me of reasons and options.

Would highly recommend to domestic and business users alike.

A gem of a find who I will use always.

Thanks Jan

David Jones (Oakley)

24/03/2014

Friendly efficient service

Jan was very helpful & gave us a very prompt efficient service when our hard drive blew up. He even helped copy our itunes library, which I was kind of embarrased about! I would definitely recommend his services & use him again in the future.

John Hislop (Oakley)

07/09/2012

JAN DOES IT AGAIN

For ages my PC had ground to a halt.Jan cleared out all th old rubish and fitted a bigger memory. His MOT is one of the best deals out.A very proffesional service. If you have a PC you cannot afford not to use Jan!. Why go any were else?

Mark Hobbs (Oakley)

17/05/2011

Jaaaan toooo the rescuuuue!!!!!!! (again…!)

This man seriously goes above and beyond the call of duty. He has spent hours sorting out an ongoing issue with my pc and STILL managed to return it to me 24 hours after picking it up! My base unit is so old and temperamental … yet everytime it decides it’s had enough Jan manages to ‘talk it round’! He explains everything he does with clearly with attention to detail and keeps you updated every step of the way – always at cheaply as possible. Seriously impressed with the service, can’t thank you enough Jan : 0 )

Emma Hayward (Oakley)

08/09/2011

Greatful customer

Thank you for allowing me to sleep easier ,once you recovered my 7 years of accounts from my external hard drive in less than 24 hours since I first e mailed you.

Outstanding service will recommend your services

Helen phillips (Lavendon)

24/05/2017

Incredible service

My laptop decided not to work 4 weeks before university started. I called Jan and he had it up and running perfectly in 2-3 days

Jan kept in contact with me regularly and is extremely friendly. He offers a service that I would say is better value for money than what the major stores would offer.

I would recommend him to anyone without hesitation. Just an all round incredible service.

Thanks!

Steve Adams (Oakley)

11/08/2014

Great service

Jan was a great help, responded very quickly, solved the issue & gave great advice – thank you!

Sue Wren (Oakley)

27/05/2014

My old HP laptop!!

My laptop had been “playing up” for some time, that is very slow, freezing whilst in use. Finally it lost its Wi-Fi connection.

I called Jan who came very promptly and did a thorough examination. He took the offending article away and resurrected it back to life ( appropriately it was over Easter). It now works like its normal self, and is no longer a frustration to use.

I would recommend Jan to anyone, his good service and attention to detail is much to be desired. Very much “what it says on the tin” so to speak.

Many thanks Jan you have my custom for life !!

Jack Child (Melchbourne)

25/04/2014

Updating my computer

As usual Jan has been efficient and worked quickly. He has updated my computer from XP to Windows 7.

He explained what he was doing as he went along (in simple terms) so that I understood what was happening. He will always be the first person I call to help with any computer problems, and I won’t hesitate to recommend him to others.

Jean Yule (Oakley)

13/02/2014

Setup

A very professional service all set up and ready to go.

Jan helped my daughter in law on his visit as well.

Looking forward to my training session.

Oakley.IT – highly recommended.

Charles Finch (Stevington)

14/06/2015

Quick to help

Jan was a brilliant help when my laptop packed up.

I had put off getting it fixed for a few months thinking it was going to cost me hundreds, when I finally found Oakley IT and gave him a call he assured me it wasn’t the end for my laptop. He retrieved my files, replaced the hard drive and had it all working within a few days for a very low price!

Thanks again and will definitely be recommending Oakley IT and getting in contact in the future if I have any problems.

Lexi Lloyd (Clapham)

29/01/2016

Great service and excellent work

My laptop screen had bad distortion and was becoming increasingly more difficult to use.

Jan investigated, replaced the screen and within 4 days I had my laptop back and working perfectly.

I am delighted! Jan is very knowledgeable, a good person to work with and at a reasonable price.

He also helped us with technical questions on applications, thank you Jan!

Lesley Hayes (Bedford)

30/11/2020

Thank you – fast and reassuring service

I had a problem with my laptop and was due to leave for uni in a few weeks. Jan came very quickly and fixed my laptop, explaining the problem simply to a completely non-computer minded person, as well as giving me other useful advice about using my laptop.

I would definitely recommend Jan – a fast and reassuring service. Thank you Jan!

B Thomas (Wilden)

21/12/2014

Great Service

Spoke to Jan on the Sunday as my computer had stopped working and he arrived Tuesday morning and had it fixed within an hour.He was very friendly and efficient and explained things to me in terms I could understand.Great service.

Anne Button (Oakley)

16/05/2013

Amazing level of customer service

What really sets Jan appart from others is his attitude towards customer service, which is second to none. He genuinely seems to care about providing the very best service possible and willingly goes the extra mile. Thank you Jan – it’s very much appreciated!

Carol Farrant (Oakley)

19/07/2011

Excellent Service

Very knowledgeable and efficient. I could not have wished for a better service. Better than anyone I have ever used before. Thank you very much!

Michelle Wilde (Bedford)

01/12/2010

Repair of crashed laptop

Our laptop crashed and wouldn’t start. Jan has brought it back to life and works as good as new.

Excellent work, thank you.

Chris Burry (Bedford)

14/09/2016

Breathing easier

Thanks to Jan we are a more at ease with our computer, we are extremely impressed with his patience Our problems big to us have no worries for him.

No doubt we will use his services in the future.

Roger Key (Sharnbrook)

10/09/2015

Instant and efficient help

When I asked for help with a laptop problem, Jan came the same day and sorted it for me, explaining everything in terms I could understand without being patronising. A great service!

Mary Burridge (Oakley)

16/11/2012

Fantastic Service

Cannot stress enough what a fine service Jan offers. A few months back I was suffering with laptop trouble, and left panicking that my laptop had packed up just a short time before leaving for University. However a quick chat with Jan reassured me that all was not lost, and that the work could be done with Oakley.IT at a very cost effective price. Jan was briliant he offers a very dedicated and personal service. My laptop is great now, not had a single issue since and would recommend Oakley.IT to absolutly anyone. This truly is a reflection of Jan, reliable, approachable and a Lifesaver. Thank you very much, I owe you big time.

Danny Adams (Northampton)

19/11/2010

Job Well Done

Jan got to the route of the problems ,installed new software and returned my PC in double quick time. Nice Guy and competitive prices, I have no hesitation in recommending this firm.

Janet (Bedford)

22/02/2012

Quick Response

Jan came very quickly to solve our IT problems. Very friendly and willing to work. Happy to work the times we wanted and overall a fantastic service. I would recomend him to anyone.

Ann R (Oakley)

23/02/2011

Excellent Service

Aileen English (Stevington)

06/05/2015

Impressed

I am impressed of the efficient, professional way, Jan rejuvenated my elderly P.C. as I was on the verge of giving up all hope. I had been struggling for some time and thought the time had come to make a decision to buy new. Contacting Oakley I.T. to advise me, I am so pleased I did, I have my computer back in perfect working order. It is faster more positive and reliable. Jan has a friendly manner and I am reassured that in future I can get local help fast. Thanks, Jan

I.White (Oakley)

07/09/2013

Excellent Service

I am very pleased with the service received from Jan, and will have no hesitation in recommending him to friends and family.

I have already booked a routine service for next year.

Thank you Jan.

Dot

Dorothy Wilson (Sharnbrook)

14/09/2016

Quick and successful

I contacted Jan to ask him to install a new printer/ scanner, and then give my computer an MOT. I was most impressed. He came quickly and spent all the time necessary to complete the job. My computer now runs much faster and more efficiently. Very satisfying. A further problem arose: Jan came quickly and solved the difficulty. He is clearly experienced and expert, together with being very pleasant and helpful. He knows what he is doing. Thoroughly recommended.

Roger Cornwell (Oakley)

01/12/2010

Reluctant User

I’ve had my computer for approx 4 years but never been quite happy with it. Recently “gremlins” seemed to have got into the system so I contacted Jan for help. Not only has he sorted the “gremlins”, but he has offered very helpful tips and information on general use of the computer. I think in future I might just possibly enjoy using it rather than it being a chore! I shall certainly seek Jan’s help and advice again.

Lin Swift (Oakley)

21/11/2011

Highly recommended

I contacted Jan with regard to our rather old PC, which we thought might be beyond repair. He has done a marvellous job and the PC is now running better than ever before!

Throughout the process, Jan maintained excellent communication with us and we now feel more knowledgeable about how to look after our home computer. Very reasonable rates too.

We shall definitely use Jan in the future.

Sue Carey (Clapham)

18/09/2016

Great Service

We had a few problems with our laptops performance but after having a full service from Jan and having lots of unwanted programs removed and a better anti virus program installed the laptop is now running great.

We were very pleased with the service and have already booked next years Express follow up service.

Brian Hammond (Oakley)

26/07/2015

Laptop repair

My daughter’s laptop was running slow and had malware infections. Jan made a home visit the same day I contacted him.

He explained the problems and made suggestions regarding software. He took the laptop away to repair and kept me informed of progress.

Delighted with the service, cost and my daughter is thrilled to have a fully functioning laptop again. Highly recommended.

Sally Feihn (Bromham)

03/01/2016

Brilliant!

Fantastic service from someone who really knows what they’re doing.

Does everything possible to ensure a swift and economical service – with a smile!

I would highly recommend this professional company.

Chris Jones (Clapham)

21/03/2019

First time we have used Jan,& are delighted with service.

Tried Jan as our windows 10 kept developing problems which were being sorted then returning a few weeks later.

We are pleased with the service from Jan and will certainly use him again.

Tony Gray (Bedford)

29/09/2016

big thank you

A great help , when I was desperate to get my PC working again after a holiday.

Would recommend Jan to anyone in the area as fast and efficient.

Sharon Ettrick (MIlton Ernest)

19/05/2018

Professional and informative

We now have a working laptop, which is now faster and more efficient than it has ever been.

I was also grateful to the help and advice provided on what to look for when a computer isn’t working too well.

Will definitely use Jan again, and can’t recommend him highly enough.

Rachel Caldwell (Oakley)

14/08/2014

Just Brilliant!

I’d like to give a massive thank you to Jan from Oakley IT. He totally helped me out today with an Internet connection problem – Thank you!

Dawn Pither (Oakley)

12/01/2013

Desktop reborn!

It had become virtually unusable after collecting years of old files, malware and mistakes. A full service and now just like new again. Magic!

Brian Hunter (Oakley)

23/05/2014

Fantastic Fast Friendly Service

It’s Saturday evening with 2 Bank Holidays looming and my laptop totally stops working!!! Nightmare, potentially no laptop for 4 days!!! Unbearable… I text Jan Saturday evening and he called back within 5 minutes and was round within 3/4 hour and had fixed the problem and given me sound advice on other issues within 1/2hr. Great guy, great service. Totally recommended.

Emma Bowen (Oakley)

02/06/2012

Friendly advice which I actually understand

Oakley IT offer great advice and a very friendly and efficient service. It’s also very refreshing to have my IT issues explained in a simple, clear and easy to understand format.

Pete Cook (Oakley)

19/09/2013

Just what I needed

Oakley IT were helpful and professional in their approach. I had a problem with my laptop, they fixed it at a convenient location and in extra quick time, I use my laptop everyday for my job so it was essential I wasn’t with out for long! Oakley IT explained the invoice to me, what they had done, what was wrong and provided me with some practical information all at a very reasonable cost, a big thank you to Jan and his team at Oakley IT.

Richard Sigsworth (Rushden)

05/08/2010

Good Job

MOT

Brenda Barnes (Oakley)

04/08/2011

Superb Service

Jan is approachable, friendly and certainly knows his stuff. He kept me well informed, is very well priced & does everything he can to keep costs down – much appreciated. Fixed my computer / up & running again thank you Jan.

Paolo Realmuto (Bedford)

01/09/2012

Fantastic Service

Thank you very much for sorting out our computer. Fantastic service and lots of advice.

Karen Wille (Oakley)

11/04/2013

Fantastic friendly & super quick service

Our computer has run slowly for what seems like forever, I’ve wasted hours on the phone to my broadband supplyer trying to get to the bottom of the problem, re-setting the router, doing various checks on the pc, even purchasing extra ‘bits’ at their suggestion and within two visits Jan has solved the lot! The computer is running brilliantly! He’s cleared 3 years of junk and unnecessary clutter that I didn’t even know I had! He’s gone above and beyond all expectation, even staying for well over his allocated time to correct another ongoing problem I had with my printer! He’s explained everything he’s done every step of the way in a simple, patient & unpatronising manner. So much so, I’m now thinking about booking him to come and deliver some home training. Honestly can’t thank you enough Jan, just wish I’d contacted you sooner!

Emma Hayward (Oakley)

01/04/2011

Thanks Jan

Contacted Jan via recommendation. Very impressed by his professional approach and not only did he sort a variety of problems but, in the process, explained what he was doing and why. Tremendous help in explaining how to retrieve lost files from and then format backup device.

Val (Bedford)

26/04/2014

Really amazing service

Jan saved us a great deal of money by not purchasing a new computer – he is very friendly and efficient and nothing is too much trouble. We have booked a service for next year and have already recommended him to friends in the village.

Viv Croot (Oakley)

19/12/2012

Great Service

Very helpful friendly service that i would recommend for anyone who needs help with their I.T. problems

Martin Sutherland (Oakley)

26/11/2010

Thank You

I just wanted to thank you for all your help and advice.

Our computer is working great and we have even managed to reload our iTunes from our iPod.

We would have no hesitation in using you again or recommending you.

Beth Sibley (Bedford)

22/08/2014

Excellent Service

Jan has serviced our slow running laptop and put it back into tip top condition. I have no hesitation in recommending him and his company for his friendly and efficient service.

Joan Thomas (Oakley)

17/07/2012

Good local support

Jan provides prompt and efficient service. How great it was to have someone pop in in the morning on their way from taking the children to school and fix my problem.

Phil Evans (Oakley)

21/03/2011

Excellent Service

Jan spent the morning setting up Email, installing software on Windows 10, along with linking 3 PC’s to a shared printer.

I would never have had Email working without Jan’s help.

Very friendly and efficient, providing excellent help and advice thoughout the morning.

I will certainly be using Jan in the future, particularly when our 2 older PC’s need to be replaced.

John Coley (Sharnbrook)

10/04/2016

Another excellent service

Another excellent service ! Trustworthy (not selling me items I thought I may need when I don’t!) and reliable – thanks Jan !

Julie Hewitt (Oakley)

19/06/2012

Fully Satisfied

Jan is a pleasant character with a good knowledge of his subject, and explains problems and possible options for solutions in plain language so that it is comprehensible even for a dinosaur like me.

many thanks

Michael

Michael Sim (Sharnbrook)

19/03/2015

Problem Solving

Jan has been of great help with my PC and Laptop in sorting many problems mainly due to Windows 10 updates.
He is reliable, helpful and the price is right.
Thanks for all the good work.

Neville Ramsay (Clapham)

02/03/2018

Great service

Jan does exactly what you want, working with you to achieve an excellent service. Resolving all the problems I had, whilst giving valued advice. I would recommend Jan to everyone.

Darren Goodway (Oakley)

12/09/2011

Prompt,Efficient and Value

Jan arrived early, talked me through all procedures and options and gave plenty of hints and tips. Having taken my laptop away he carried out all procedures and on return provided a full report on all actions carried out. I can thorougly recommend the service.

David Revell (Oakley)

12/03/2013

A LOT of viruses on my Computer

Jan was highly recommended to me by a friend and I have to say I now wouldn’t go anywhere else!

Jan is an expert in his field and offers an excellent service, keeping you informed every step of the way.

Exceptional value for money, thanks Jan!

James Canny (Ravensden)

28/01/2016

great recovery skills

great work! had a nightmare – spilled a glass of wine on my pc – Oakley IT not only fixed it in short time, ordering replacement parts – but also did it very cheaply and got the best price in the market – impressive!

Sarah Anon (Oakley)

07/11/2010

Problem solved!

My laptop was sorted out and updated.
A professional, prompt and friendly service.
I highly recommend Oakley.IT
Thanks Jan

Sara Albon (Sharnbrook)

19/06/2019

SOS

I was very pleased and impressed with Jan’s response to my SOS and the help, clear instructions, friendly advice and information he gave me.

I would have no hesitation in recommending him.

Iris Lee

Iris Lee (Pavenham)

11/05/2017

Came to the Rescue!

I phoned Jan because my ancient laptop had developed a serious problem which made it impossible to use. Jan was able to talk me through various solutions, both short term and long term, to sort the problem out.

I was extremely impressed by the time and effort he took to help me.

It’s brilliant to know that if I have any further problems I will be able to contact Jan.

Sheila Holland (Sharnbrook)

10/04/2017

First Rate

Jan responded to cries for help when the email died and after a full service it has never worked as well. I would confidently recommend him.

Peter Lawrie (Oakley)

19/11/2013

Problem sorted

Very quickly resolved our problem with an easy to understand explaination.

We will definitely use Jan again.

Many thanks

Helen Dunster (Stevington)

19/09/2016

First Class Service

I was very pleased with the service I received.

Put an inquiry through Jan’s door and on the same day he called to the house to see what I needed doing. The next day everything was done professionally and in a timely manner.

Would recommend his Jan’s services.

Margaret Aird (Oakley)

08/08/2016

Excellent service

I have always received excellent service from Jan. He is always extremely courteous and very helpful. I am very grateful for the help and advice he has given me.

John Dixon (Oakley)

21/08/2013

You can trust Jan

I can’t recommend Jan too highly. He came very quickly, solved the immediate problem and made other changes to improve the speed and efficiency. Later he took the computer away for a complete service with further great results. He explains what he is doing in terms which I can understand!

Gill Conway (Oakley)

03/12/2012

Reliable

Prompt response, good service, very reasonable prices – highly recommened.

Brian Bolton (Bromham)

15/11/2010

Fast Service

Prompt, friendly, reliable service at a time to suit me.
Definitely know where to come when I next need help.

Niki Humberstone (Oakley)

27/09/2015

Prompt & efficient service

Thank you for your prompt and efficient service.

The Laptop PC is now fully functional and your tips and advice were superb.

David Sawford (Marston Mortaine)

23/03/2015

Professional and friendly service

I have called upon the services of Oakley. IT (Jan) twice now and on both occasions the problems have been solved, in a professional and friendly manner. Thanks Jan

Martin Hartley (ex-Oakley)

25/11/2010

Thank you

Brilliant, fast efficient and friendly service, thank you.

Marie N (Oakley)

09/03/2012

Excellent Service

Thanks Jan again for such an efficient service – already booked in our next annual check up.

V.C.Property Maintenance Ltd (Oakley)

28/03/2012

So glad I found Jan

My PC was getting slower by the day and eventually I couldn’t access the Internet, so feared a virus had taken hold.

Jan visited (at exactly the time arranged) and diagnosed lots of unwanted rubbish on the PC, which he susequently cleared, and after a full service everything seems fine.

He has also installed some new software for me, talking me through the process so I could understand what was happening at each stage. His rates are very reasonable too!

Sue Giordano (Oakley)

26/01/2014

A new lease of life for my laptop!

I got Jan’s contact details from the Sharnbrook Review so I am pleased to get two testimonials into one review!

I dropped my laptop a few weeks ago and the screen developed a fault, followed shortly after by a warning of a faulty hard drive. It is a few years old but it was high spec when I bought it and would be quite dear to replace.

Jan quickly identified what needed to be done and efficiently completed the work at a fraction of the cost of a new machine.

I have no hesitation in recommending Jan and I would happily use his services again.

Henry Lafferty (Sharnbrook)

23/04/2016

emails

Had an ongoing problem with sending emails. Jan dicussed this with me on the phone, came to see me, tested my system, explained what was wrong, and sorted things for me.

I am very happy with his service, explanations, and help, and would recommend him to my friends.

Gill Murray (Bromham)

22/01/2015

Scammers

Thank you Jan for putting my mind at ease after I was taken in by scammers (from India) on the 10/7/2019 who where determined to get a hold of my/my partners bank details – and I rebuffed them. I was not born yestersay as they say!!!!

Jan is keen on his subject and I hope that many people find him an excellant contact to resolve their PC issues in the future – I am moving away to another area of the UK. please keep supporting him.

Kathleen Connor (Clapham)

20/07/2019

Fixed It

Thank you Jan for fixing my father’s computer.

Very pleased with the speed, efficiency and service you provided me.

I would highly recommend you to my friends and colleagues.

Thank you once again.

Rob Phillips (Electrician in Bedford)

11/05/2017

Thanks Jan

Thanks Jan for fixing my laptop over the weekend and saving me a great deal of inconvenience.

Neil Walker (Oakley)

23/11/2012

Very many thanks

Thank you OakleyIT for the very comprehensive and prompt service for my ailing PC.

It really was badly infected and Dr. Jan has done the trick!

Nice to have things explained within the limits of an amateur’s understanding and not the usual ‘gobbley-gook’.

I really appreciate the repair and the visit.

Paul Spencer (Colmworth)

30/08/2014

Very Impressed!

Jan is a gifted professional who demonstrated total reliability when working on our two laptops.

He provided excellent advice in dealing with our problems and we now have two well performing laptops.

Had Jan not been contacted, we would have scrapped the laptops and bought a new one! What a saving we have had by as a result of meeting Jan!

Bob Clayton (Harrold)

26/04/2019

Brilliant service

Brilliant service and fair price.

Jan explained everything clearly and updated software for much the same price as a service.

David Turner (Brickhill)

21/10/2019

Prompt service

Jan took the call at the weekend, visited first thing Monday morning and had the problem sorted before midday – great service.

Ian Seager (Oakley)

29/04/2013

Computer Security and clean up

Thoroughly recommend company. Very polite courteous efficient and very trustworthy and easy to understand instructions for building up skills over security and computer niggles from basics upwards.

Anne W (Northants)

10/11/2010

Better than I had dared to hope

Jan was always helpful and friendly with full explanations when requested. He gave his time generously with no shock at the end. The new part he fitted cost me less than half quoted elsewhere. He restored my insufferably creaky machine to its original dazzle. I live 20 miles from Oakley but would not look elsewhere for any further computer sevicing.

Allen Offord (Sandy)

28/07/2011

Fixed my laptop quickly and cheaply

Brilliant, friendly service, much cheaper than I expected and explained everything I needed to know.

Highly recommended

Louise Jackson (Clapham)

27/11/2016

Bad Virus

Jan came out very quickly to fix my computer. He had it working again in no time – excellent service. I would reccomend Jan.

Hayley Bird (Clapham)

03/03/2013

Great Service

Really impressed by OakleyIT. Jan really knows his stuff. PC back within 3 hrs after having a complete meltdown. works perfectly now. Excellent and will definitely use again and recommend

Peter K (Harrold)

08/03/2013

The New ‘pooter’

After running Windows XP for the past twenty years it was beginning to be obvious that I needed an upgrade in the computing department.

I had already purchased a new machine which came with Windows 10 and I was faced with the problem of re-organising my fairly simple needs. I called Jan who, after a grilling on the ‘phone established my requirements and then set to work bringing them to life on the new kit.

He also found time to do a bit of training which restored some of my lost confidence and all at a very reasonable cost.

I have no hesitation in recommending Jan at all!

He’s very efficient and a pleasant, patient soul with it!

Jim Woodley (Sharnbrook)

21/03/2019

Server Repair at JAP Sound Limited

Very pleased with the service that you provided for our Dell Power Edge 2900 server. We will certainly be using your service again.

Jason Price (Oakley)

27/09/2012

Saved Me 800 pounds ….. cheers

Nearly 4 hours’ work at silly price(55 pounds) restored my 6 year old computer to pristine working order; if anything, it works better now. Plus Lots of good advice on working practice. Already booked my next service – stupid not to really.

Barry Shread (Oakley)

24/10/2011

EXCELLENT SERVICE

My computer was so frustratingly slow, I thought it would need replacing but Jan arrived at the arranged time, checked it thoroughly and sorted everything out really efficiently for a very modest fee. It now runs beautifully and Jan has saved me having to buy a new computer as well as connecting wi-fi and a DVD writer. He even put my pictures onto discs without charge! He really knows his stuff and gives very clear and useful advice without waffle. So glad I finally got round to speaking to him and will book annual services in future to keep my computer maintained. I can’t recommend Oakley.IT highly enough.

Carol Sudnik (Oakley)

07/11/2013

Life saver

Jan is always on hand. He found our family photos after we deleted them, has fixed our laptop many times and recovered our broadband when we lost it. He now looks after my parents’ computer too and they’ve introduced him to their friends. We’re all very pleased.

Elaine Maitland (Oakley)

05/08/2010

Lost Associations

Following an attack by an IT lowlife, my computer had lost the ability to open exe files. Jan sorted it in no time. Nice one, Sir!

Dave Draper (Oakley)

15/05/2011

You can trust Jan

Gill Conway (Oakley)

03/12/2012

Good Stuff

Jan listened to the problems I was having with my laptop and quickly and efficiently sorted it out. Not only that, but he also helped me understand where I went wrong and I learned some valuable lessons when it comes to computers!

James K (Oakley)

14/09/2011

Laptop problems

Fantastic response on both occassions when i called Jan out from Oakley IT, Extremley helpful and explained everything in simple terms! sorted all my viruses, software and general maintenance on my laptop. I am very happy an will always use them.

Jenny Scott (Oakley)

11/11/2010

Laptop Upgrade

Having become very attached to my laptop, Jan turned it round in a matter of days at a very affordable price.

I highly recommend that you try his services.

PC world he ain’t thank goodness. For personal service you will not find a better or more efficient service.

Paul McCoo (Enfield - Relative Lives in Oakley)

20/04/2015

Great service

Jan has spent hours with me today (a Saturday) setting up my new laptop, transferring files from my old one and synchronising with my tablet.

Despite many unforeseen setbacks he kept smiling, encouraging and explaining stuff.

Val Favell (Oakley)

28/11/2015

impressed

I have used other IT people but Jan was outstanding. He simplified my laptop which had become overloaded with virus protection, and removed programmes put on by other IT consultants, which had caused me confusion and had dramatically slowed the laptop.

He clearly explained things to me in terms I could understand.

I would recommend him.

Barbara Woplin (Bedford)

03/01/2020

MY SAVIOUR

Jan is nothing short of wonderful!
I’m not a very computer literate woman and Jan fixes all my computer problems and explains very easily in layman terms where the computer problems lie… but best of all… He fixes them!!!
Fast and efficent service… I would recommend him highly.

Thank you.

Julie Mckenna (Northampton)

11/05/2011

Professional Service

Thanks so much for setting up my new printer.
Thanks also for all the help and advice.
Would certainly recommend your service and wouldn’t hesitate to call on you again.

Maggie (Bedford)

01/11/2017

Excellent service

When my computer was rendered unusable after a routine weekly Windows update, I called Jan. He picked it up, fixed it and returned it to my home in double quick time.

I found his service efficient, friendly and very capable. I will have no hesitation in recommending him to anyone needing help with their computer.

Allan Gridley (Oakley)

18/08/2014

Highly Recommended

This guy is awesome. Base Unit literally blew up in sons face when it failed to switch on. Jan popped out that same evening, took the base unit away and brought it back fully repaired the following afternoon! Knows his stuff and tells you what hes done in laymans terms. Doesnt ‘rip’ you off with hidden costs – genuine guy. Cant speak highly enough of him or what he stands for. Well Done Oakley IT!

Roz Newman (Oakley)

11/07/2012

Thank you

Thank you very much Jan, I have a phobia of computers and you fixed the problem and gave me reassurance.

I will be using the Service sessions and getting more advice in the future.

Geraldine Perrott (Brickhill)

17/11/2014

Highly Recommended

Jan has MOT’d our home PC. He took time to identify any existing problems and then spent his time cleaning and tidying our PC. It is now working better than ever. Already booked him in for a 6 month check. Thanks Jan.

Clare Fay (Oakley)

18/09/2011

Help…. My Laptop Has Died!

A friend recommended OakleyIT to me, Jan picked up my laptop, phoned and explained in detail what the fault was, told me exactly how much its was going to cost to repair it, fixed it and delivered it back.

Excellent service. Advice and explanations given in a straightforward easy to understand way. I shall use his company again, and will recommend him to everyone I know who may need repairs carrying out.

Many thanks Jan.

Mick Smith (Bedford

01/08/2014

PC gone mad

Following a power cut, our “old man” of a computer lost his mind. Thanks to Jan’s expert knowledge, quick response and dedicated service, there’s life in the old PC yet. Can’t thank him enough and have already recommended him to family and friends. Thanks Jan.

Anne D (Oakley)

24/11/2010

Excellent

Jan repaired a couple of my laptops in 48hrs and at a very resonable price. He is now working on two more of my laptops. Will recommend.

Amanda Cooke (Oakley)

04/03/2012

PC Maintenance

I’m a First time user.

Very good, friendly service. Jan explained what he was doing very clearly.

I would recommend him.

Patricia Young (Bedford)

14/09/2016

Great Service – 100% satisfied

Jan gave my machine a full MOT along with a full breakdown of what had been done and recommendations should I want to make it faster and even more efficient. My machine now runs much faster and it feels so much easier to use. To add to this all the information was given to me in an easy way to understand. Would recommend to anyone who wants there computer maintained to the highest level.

Tim Walker (Northampton)

01/04/2011

Excellent Service

Very helpful. Prompt and efficient service.

Sue Mills (Kempston)

09/07/2014

Phoenix Night!

Important file which I had accidently deleted recovered late in the evening by Jan’s prompt advice.

Rosemary Abram (Wellingborough)

21/06/2018

Great Service

Phoned on a Saturday and Jan was here in 20mins took laptop away and was back in less than 2 hours.He had cleared virus and laptop working the best since i bought it.You are not going to get a better service than that.Thank You

Evan Massey (Oakley)

01/06/2013

Knowledgeable and helpfull

I had a very unhappy experience switching to Windows 10 without my request, everything was so alien to me I lost connection to my printers, my internet, my security system in fact very nearly my sanity.

I have now been switched back to Windows 7 as this is all I need.

I would certainly recommend Mr Rymarz.

Pamela Davis (Bromham)

07/07/2016

Help

Our computer & printer were not very happy and were not talking to each other.

After Jan’s visit, they are now getting along happily together. We had a detailed explanation of why this was happening and was explained to us in layman’s terms.

Would be happy to recommend you

Many Thanks Jan

John Hudson (Bedford)

21/10/2014

Highly recommended

Being a novice it was good to find someone who could explain things to me clearly, thank you Jan for your excellent service, support and most of all your patience.

One of the best people to deal with.

Anne Davis (Bedford)

28/08/2019

Complete Satisfaction

I called Jan when my computer failed to function, after finding his details in the local Bedford News. He took the time to listen to what I had to say about my PC problem, and then explained what the possible causes could be. He then said there would be no call out charges and came to see my PC on the same day.

He took my PC away to repair and in the mean time offered me a replacement to ensure I was not without internet access for any length of time. He kept me updated as to what needed to be done, and I could not fault the service at all.

I will fully recommend him to friends and family, on the basis that he gets the job done, he knows what he is doing, and his charges are realistic too!

Jacqueline Merry (Clapham)

17/09/2015

Attention to detail

Jan responded very quickly to my request for help when my laptop broke down.

He explored all the options and explained everything very clearly. Nothing seemed too much trouble and he kept me informed throughout.

I will use Jan again and I am happy to recommend him.

Elspeth Dando (Oakley)

18/04/2016

Windows Upgrade

Jan,

Thanks for the work you did last week on installing the Windows 7 upgrade on my PC.

The newer version is a great improvement on XP – money well spent and done quite quickly too !

Regards,

John Donovan (Oakley)

10/02/2014

Friendly and trustworthy

I think of Jan as my “IT man”. Initially, he rescued me from several viruses and has helped me many times since. I trust him completely and have gladly recommended him to friends.

Rosemary Abram (Wellingborough)

05/08/2010

Very Professional

Very impressed – sorted my problem quickly and efficiently.

Jimmy W (Oakley)

16/03/2011

OakleyIT

Within an hour of calling, Jan came round and took away my faulty laptop, warning me that it may take him a while to return it due to his pitch at the Oakley Carnival. The next day he returned it to me fully functioning. Great service and great rates, rest assured I will call Jan again for future computer troubles. Brilliant!

Josh Kelly (Oakley)

12/07/2013

Rescue of weak and old computers

My underpowered PC had become almost unusable due to a number of problems. Jan was able to explain that my security was not nearly as good as I thought, so there was some virus infestation. He not only fixed that and a number of other problems, but explained how.

In addition I had an old laptop which a previous consultant had failed to mend. Jan quickly diagnosed a totally damaged hard drive and fitted a new one. There were important files that I had been told could not be recovered but Jan explained how this could be done quite easily.

Richard Reeves (Wootton)

14/01/2015

Quick reliable service

Jan has recently helped us with staff training and also helped to make our lap top run quicker. Thanks Jan we won’t hesitate in contacting you again!

Oakley Pre-school

04/08/2011

Customer Service

Jan listened to our requirements and explained options. He sorted out our problems and we are now up and running.

Very efficient service, thank you.

Mary Evans (Oakley)

14/04/2014

Excellent Service

Jan recovered my valuable data from my 11 year old failed PC. Placed it on an external hard drive, then to my new Lap Top.
He is extremely thorough and helpful, explaining everything in in a clear basic way, which was good.
Delighted with the service and help.
Would recommend 100%
Thank you Jan.

Brian Mayne (Bedford)

03/01/2020

Problem solved

Jan helped me with a problem of downloading Windows updates on my laptop.

He explained the reason for the problem and then fixed my laptop so I can continue using it.

He kept me informed of his progress at all times.

I am very impressed with his knowledge and grateful to him as his help has saved me from having to buy a new one which I was considering doing.

Janice Gifkins (Sharnbrook)

18/11/2019

A Grateful Client

Jan has provided a tip top service with a friendly,helpful and informative manner. He goes the extra mile to help. My anxieties setting everything up at home were totally put to rest. Thank you Jan and nice to know you are there!.

Sue Owen (Oakley)

06/09/2011

With thanks

Many thanks for a job well done. Jan is very pleasant to have in your home and he explained well to a computer illiterate.

Judy Roxborough (Oakley)

17/03/2011

HELP REQUIRED

Select a blog Category

Excellent Service

Great service

Help after upgrade to Windows 10

Great Service

Detailed & easy to follow advice

fixed my pc

A very satisfactory first meeting

Great Service!

Great Job

Great guy

Just like new!

When All is Lost, call Jan

Great Service

Excellent Job

Job well done

Top rate!

Money,Time,Expert Service

Brilliantly Helpful

Recommended

Hassle free

Reference

PC Repair

brilliant service

First class in all departments

Fast, friendly and efficient service

–

Will be happy to Recommend Oakley IT to my friends

Prompt and Efficient

Broadband Trouble

Absolutely amazing

Great service

At last

in a muddle

Oakley.IT

Excellent, friendly support

Scareware

PC Upgrade

Computer Service

Extremely Sluggish Laptop

Clarify and explain

Up and working again!

Another satisfied customer

Thank you

New life into an old machine ….

Oakley

Black screens everywhere!

The Best by Far

Great Service

great work

Fixed promptly and well

Jan’s outstanding knowledge and service

Quick Turnaround

Thank you

Doms Auto Services Bedford

Thank you

Invaluable Assistance

Gratitude

AC Car & Commercial Services’ Business PC

Computer Service

Jan’s The Man

Testimonial 2014

Another Brilliant Help – Out!

Happiness

Thank you Oakley IT

A good service

Highly recommended

Laptop Setup

Highly recommended!!

Service and guidance

Recommended

Money well spent

Dropping to Bits

A Font of Knowledge

Excellent service

Very big thank you.

Service

Great service

Confused of Oakley