My daughters laptop had become nearly unusable being both very slow and behaving erractically. It is a good one and not old to give up on. We thought it was a virus that had really taken hold but couldn’t find anything – called Jan and he came round within minutes and thereafter provided an excellent service that completely recovered the laptop, sorted out lots of weaknesses and steered us to some great value new software to replace corrupted Microsoft package. Jan certainly goes the extra mile to provide great service and I would be happy to recommend to friends and family.