Having suffered from a moribund PC for several months – action was required, thus with hesitation a call was made to OakleyIT; the hesitancy need not have been. Jan listened to my list of problems, rationalised them and suggested that the most cost effective way to proceed was an upgraded PC. He sourced a good quality replacement, very modestly priced, changed all the material from my old PC giving good and very helpful advice on operating methods whilst doing so, all accomplished speedily at a reasonable cost, so I will not hesitate to recomend Jan for any future P.C. requirements I may have. Result! A very happy user, thanks Jan.