This man seriously goes above and beyond the call of duty. He has spent hours sorting out an ongoing issue with my pc and STILL managed to return it to me 24 hours after picking it up! My base unit is so old and temperamental … yet everytime it decides it’s had enough Jan manages to ‘talk it round’! He explains everything he does with clearly with attention to detail and keeps you updated every step of the way – always at cheaply as possible. Seriously impressed with the service, can’t thank you enough Jan : 0 )